Privacy Policy

Privacy Policy 

 

The information below describes how Barawak manages and collects your personal information in accordance with the law and your rights. 

Personal information we collect includes details such as your name, date of birth, email address, postal address, telephone number and credit/debit card details (if you are making a purchase or donation), as well as information you provide in any communications between us. You will have given us this information while making a donation, registering for an event, placing an order on our website or any of the other ways to interact with us.

How do we obtain personal information and why do we have it?

This could include:

• in general, information you give us when you fill in forms, subscribe to our services, (such as publications, sponsorship, or to attend events) and email newsletters.

• when you apply for any training, work placements to assess your suitability and support for Barawak.

• when you apply for a job or to volunteer with us, including to process applications and to monitor recruitment statistics. If you come to work for us we will retain it to administer your employment including your pension.

• by indirect sources i.e. a third party known to you and Barawak.

• to support you when you use our Barawak services.

• to manage feedback and complaints.

• information we hold about you to support our fundraising operations.

• to ensure the security of our premises and protect our people from possible criminal behaviour.

• to protect individuals where current or potential future safeguarding concerns may arise.

 

 

How do we use your Personal Information?

 

We may use your information in our legitimate interests to support our charitable work, or where we contact you by electronic means, with your consent to:

 

• process any donations you make.  

• send you information about Barawak services and its work and how you can support us. We may do this by post, or where we have your permission text, email, or telephone.  With your consent, we may serve you targeted adverts on social media.

• help manage our correspondence with you by sharing your information with our contractors working on our behalf to process donations and send communications.

• process information you give us when you complete and submit forms on our website. 

• process application forms for any training, work placements, voluntary work with or through Barawak.

 

• to suggest suitable amounts for one-off online donations based on analysis of publicly available data related to your location, browser type and device, and website activity and donations history. This information is only ever used anonymously and in ways that cannot identify any individual.

• ascertain whether you might like to support us if you are a personal charitable trust or foundation or interested in philanthropic giving. We may use publicly available information about you to do this (for example websites or social media). We will always contact you first to see if you are happy to receive fundraising messages.

• respond to you by telephone, if you tell us you would like us to do so by using the text-to-call-back service that is offered as part of our larger appeals.

 

We may also use your information from publicly available sources in our legitimate interests, to seek funding in support of our charitable work, to:

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• identify the appropriate type and level of financial support we ask you for, allowing us to tailor our fundraising communications sensitively and respectfully. To do so, we may undertake our own in-house research or use third party specialist partners who provide us with insights and wealth indicators gathered from such sources (for example, from Companies House, company websites, press reports and media platforms, such as LinkedIn). Any outcomes of our work with third party agents are confidential to Barawak. If you do not want us to use your data in this way, please let us know by contacting info@barawak.org

 

 

Who do we share your personal information with?

 

We may share your personal information:

• with Barawak personnel on a need to know basis

• our contractors who carry out work on our behalf, and with whom we have a contract setting out their responsibilities for security and compliance. We employ many contractors across the range of Barawak’s operations names of which are available on request.

• where we are under a legal obligation to disclose or share your information.

 

 

Storing your personal information - How long do we keep your information?

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Your personal information will be stored safely securely on Barawak computer systems in the United Kingdom for as long as necessary for the purpose/s it was collected.  This will vary depending on the type of information, legal requirements or other justifications permitted by Data Protection Law. We may keep information indefinitely for safeguarding reasons where we believe there is a potential risk to individuals. If you opt-out from fundraising communications we keep your information only to ensure we don’t inadvertently contact you unless you submit a request for your personal information to be deleted from our records.. We keep information about Barawak personnel and their careers with Barawak for historical and research purposes.

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Does the law allow this?

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Data Protection law (including the retained EU law version of the General Data Protection Regulation or “UK GDPR” and the Data Protection Act 2018), sets out the principles we must adhere to and a range of legal bases which organisations can rely on to lawfully process personal data for different purposes. Forms, webpages or other places where you submit information will describe how the particular use complies with the law. If you have any queries, please contact the Head of Privacy and Data Protection Officer. In general, some of the main legal bases we use are:

 

Targeted fundraising and marketing communications (non-electronic) – legitimate interests

Targeted fundraising and marketing communication (email) – consent 

Homeless services and support for vulnerable individuals (either under contract to a local authority as a data processor or directly as a data controller) including safeguarding needs – substantial public interest 

Support for victims of Anti- Trafficking and Modern Slavery as a data processor under contract to The Home Office – substantial public interest 

Personal data of corps members - legitimate interests 

Personal data of employees – performance of a contract 

Personal data of Barawak personnel – legitimate interests 

Personal data kept for historical or research reasons – substantial public interest 

Where we believe someone’s life is a risk – vital interests 

Where we share personal data with other organisations other than described  in this statement or another  privacy notice, we may rely on a legal obligation or seek your consent. We may also share your data with law enforcement agencies for the prevention or detection of crime 

We do not make decisions about individuals via automated means.

 

 

Your Data Protection Rights

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Under data protection law you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@barawak.org to ask us to amend, update or delete your information in some circumstances or withdraw consent to our processing of your information for particular purposes.

 

We will change your record as soon as we receive your request, but due to the way some communications are prepared, this can take up to two weeks to come into effect.)

 

To see copies of information held about you. Please send your request in writing to Block B- Unit B, Barawak, Chartwell Business Park, London SE5 9HW. Please include copies of two forms of ID. We will respond as soon as possible and not longer than one month from receipt. 

  

If you are unhappy with the way we are managing your personal information please contact us at info@barawak.org If you are still unhappy you can complain to the Information Commissioner’s Office.

 

 

Who to contact?

Barawak Block B – Unit B Chartwell Business Park, Paulet Road, London SE5 9HW. Email: info@barawak.org.

 

Other contacts

Information Commissioner’s Office (UK)  

WycliffeHouse
WaterLane

Wilmslow
Cheshire SK9 5AF

 

Helpline number 0303 123 1113

 

 

Who we are

 

Barawak a charitable incorporated organisation registered in England and Wales under charity number 1206303. Its registered address is Block B – Unit B Chartwell Business Park, Paulet Road, London SE5 9HW.

 

This Privacy Policy was last updated on 16th April 2024